Refund policy

14-Day Return Window
We want you to be completely satisfied with your purchase. If you're not happy with your item, you can return it within 30 days of purchase for a full refund or exchange.

Condition Requirements
Items must be returned in their original condition to qualify for a refund. This means:

• Unused and unwashed
• Original tags attached
• Original packaging intact
• No signs of wear or damage

• How to Initiate a Return
  To start a return, please contact our customer service team at support@rubyjanesdecor.com or visit our website. We'll provide you with a prepaid shipping label and return instructions. Simply pack your item securely and drop it off at any shipping location.

  Refund Processing
  Once we receive and inspect your returned item, we'll process your refund within 5-7 business days. The refund will be credited to your original payment method. Please allow an additional 3-5 business days for the credit to appear in your account, depending on your bank.

  Questions?
  If you have any questions about our return policy, please don't hesitate to reach out to our customer service team. We're here to help!